Guest reviews & awards

The Travelers’ Choice Best of the Best Award is the highest distinction awarded by Tripadvisor. It recognises the very best in service, quality and customer satisfaction. According to Tripadvisor, businesses that receive this award are not only popular, but truly exceptional – and are visited again and again.

The Tripadvisor Certificate of Excellence recognises accommodation providers, attractions and restaurants that consistently demonstrate outstanding hospitality.

The quality of our business has been rated as excellent by Tripadvisor travellers. This award is based on the consistently outstanding reviews we have received on the world’s largest travel website.

As part of the “Family Cup” by the renowned German hotel magazine “TOP HOTEL”, Hotel Sonngastein has already been recognised for the best leisure programme and has also received several awards among 120 international hotels in the category of “culinary performance”.

The “OK für Kids” quality seal is awarded by the German Child Protection Association (DKSB) and TÜV Nord to recognise child-friendly services and products.

As a member of Familotel, Germany’s best-known association of family-friendly hotels, Hotel Sonngastein is regularly inspected by TÜV Nord and achieves 100% of all possible points. This makes us one of the best hotels in terms of family-friendliness and safety.

Hotel Sonngastein has been a member of “Familotel”, one of the best-known brands for family holidays in German-speaking countries, for over 25 years. For our guests, this means a guarantee of family-friendly services for a carefree and relaxing family holiday.

Hotel Sonngastein is a member of Family Salzburger Land, a cooperation of particularly family-friendly hotels in Salzburger Land. By meeting a wide range of criteria, we assure you, dear guests, of an especially high standard when it comes to family holidays.