Reviews & Awards
The people who have experienced it themselves can tell you best. Families, returning guests and first-time visitors share their personal impressions and favourite holiday moments.
Real holiday experiences
Our guests often mention the personal attention, the cuisine, the many possibilities for children, teenagers and adults – and an atmosphere that makes so many of them want to return.
HolidayCheck review
“Very friendly hotel with a focus on sports, families and good food. Very attentive staff, great facilities and a warm, family-like atmosphere.”
Lovely to see you again
It means a great deal to us when one holiday becomes many more. Some families have been returning to us for years – and sometimes even across generations.
“This was already our 5th stay at Sonngastein and, as always, it was wonderful.”
Staff, service, food, rooms and reception – everything was perfect.
This was already our 5th stay at Sonngastein and, as always, it was wonderful. We can highly recommend it – the staff, service, food, rooms and reception were all perfect.
“We have been coming here for skiing for almost 10 years and are always welcomed by the whole team with genuine warmth and friendliness.”
Year after year, it is a reunion with returning guests – and now with friends who have become enthusiastic guests too.
We have been coming here for skiing for almost 10 years and are always welcomed by the whole team with genuine warmth and friendliness. The atmosphere, hospitality and excellent food, together with the wide range of activities for children of every age, give us reason to look forward to the next year again and again – enjoying our holiday in familiar surroundings, with other returning guests and an excellent ski area. Friends have been joining us for years now and they are just as enthusiastic.
“We had another magical family holiday at Sonngastein this year.”
We are already looking forward to next year!
We had another magical family holiday at Sonngastein this year. Florian and his entire team are exceptional. We enjoyed guided hikes, golf, cycling, swimming, laser tag and a fabulous kids’ club. The food and facilities are all excellent. We are already looking forward to next year!
Recent impressions
How do guests experience Sonngastein today? Recent reviews show which details stand out most during their stay.
“We were completely satisfied. The food was excellent and the range of activities for adults, teenagers and children was great.”
Something for everyone.
We were completely satisfied. The food was excellent and the range of activities for adults, teenagers and children was great. Something for everyone.
“Everything was perfect. Very good cuisine, clean rooms and friendly staff.”
A great range of leisure activities, and Wolly is always there too.
Everything was perfect. Very good cuisine, clean rooms and friendly staff. A great range of leisure activities, and Wolly is always there too.
“Our stay at Hotel Sonngastein was exceptional from beginning to end.”
A perfect balance of family-friendly and high-quality hospitality.
Our stay at Hotel Sonngastein was exceptional from beginning to end. From the moment we arrived, Florian & family made us feel truly welcome with their warm, personal approach, which immediately made us feel at home.
The two outstanding highlights for our family were the food and the indoor play area. The culinary experience was simply outstanding – the best food we have ever had in a hotel anywhere in the world. The indoor play area was also a game changer, allowing the children to play happily while the adults relaxed and enjoyed dinner.
A perfect balance of family-friendly and high-quality hospitality. We will definitely come back.
We are proud of this
Wonderful feedback from our guests and a range of awards have accompanied Sonngastein for many years.
Since 2012, Hotel Sonngastein has been recognised every year with the “HolidayCheck Quality Selection” or “Recommended on HolidayCheck” award.
The Travelers' Choice Best of the Best Award is the highest distinction awarded by Tripadvisor. It recognises outstanding performance in service, quality and guest satisfaction.
The Tripadvisor Certificate of Excellence recognises accommodation, attractions and restaurants that consistently demonstrate outstanding hospitality.
As part of the “Family Cup” organised by the renowned German hotel magazine “TOP HOTEL”, Hotel Sonngastein has already been recognised for the best leisure programme and, on several occasions, for its culinary performance among 120 international hotels.
With the “OK for Kids” quality seal, the German Child Protection Association and TÜV Nord recognise particularly child-friendly services and products.
As a Familotel member, Sonngastein is regularly reviewed.
Hotel Sonngastein has been a member of Familotel for more than 25 years and meets comprehensive quality standards for family holidays.
As a member of Family SalzburgerLand, Sonngastein meets numerous criteria for especially family-friendly holidays in the SalzburgerLand region.
Good to know
Useful information about guest reviews and the awards received by Family Hotel Sonngastein.
Yes. Many families return to Sonngastein regularly and have been staying with us for many years. Some guests come back to Bad Gastein in both summer and winter.
Since 2012, Hotel Sonngastein has been recognised every year with “HolidayCheck Quality Selection” or “Recommended on HolidayCheck”.
As part of the “Family Cup” organised by the renowned German hotel magazine “TOP HOTEL”, Hotel Sonngastein has already been recognised for the best leisure programme and, on several occasions, for its culinary performance among 120 international hotels.
Yes. Hotel Sonngastein has been a member of Familotel for more than 25 years and is regularly reviewed as part of the quality requirements.